Rezto Terms of Use and Privacy Policy

This document constitutes a legally binding agreement between you and the Rezto platform. Rezto is a global restaurant reservation platform that allows users to book tables at partner restaurants. By using the service, including making a reservation directly through the Rezto system or through integrated channels, such as Reserve with Google, you fully agree to these terms.

Users can book a table through Rezto. The platform is solely intended for reserving a spot. Our system does not support pre-ordering meals or the advance payment of service fees.

• Confirmation: Information regarding your reservation status and confirmation will be provided to you in real-time via email and/or short message service (SMS).

To support the efficient operation of restaurants, standard reservation management rules apply on the platform. The platform does not require bank card details to secure a reservation and does not impose financial penalties. However:

• Cancellation: If you are unable to visit the restaurant, you are obligated to cancel the reservation through the platform a reasonable amount of time prior to your scheduled visit.
• No-Show Policy: Failing to arrive for a reservation without canceling negatively impacts the restaurant. If a user records a no-show status in the system 3 consecutive times within a 12-month period, Rezto reserves the right to temporarily or permanently restrict that user account's access to the platform's services.

We comply with international data protection standards, including GDPR requirements. Rezto processes your personal information strictly for its intended purpose.

• Information We Collect: First name, last name, contact number, email address, and any special requests, such as allergies or preferred table location, that you voluntarily provide.
• Data Sharing with Third Parties: To successfully complete your reservation, your data, including name, contact information, and requests, is sent directly to the restaurant where you are booking a table. Rezto strictly prohibits the sale or sharing of your personal data with any other third parties.
• Communication and Marketing: The platform will use your contact information to deliver messages related to your reservation. Any marketing communication will only be sent with your prior consent, which can be revoked at any time.

Users are obligated to provide accurate and real data when using the platform. Unauthorized interference with the system, making fake reservations, using automated methods (bots) on the platform, or transferring reservations to third parties for commercial purposes is strictly prohibited.

All materials, designs, texts, logos, and software codes placed on the Rezto platform constitute our intellectual property and are protected by copyright laws.

Rezto is responsible solely for the technical functionality of the platform and the accurate delivery of reservation information to the restaurant. Rezto assumes no liability and will not compensate for any damages that may arise directly from the quality of service received at the restaurant, food safety, or the internal rules of the restaurant.