Rezto Support

Email info@rezto.app. To help us find your booking quickly, include the reservation ID, the restaurant name, the date and the phone number you booked with.

A reservation made through Rezto is a request. The restaurant has to accept it, and you are told by SMS or email. Until then the table is not confirmed.

Open the status link from your SMS or email to see the live status. If you booked through an AI assistant such as ChatGPT, you can also ask it whether your booking has been confirmed.

Open the status link and choose Cancel reservation or Edit. If you booked through an AI assistant, you can also ask it to cancel. Reservations with a paid menu pre-order are settled with the restaurant, so contact us if you need help with one.

Choosing dishes and paying by card happens on the Rezto website, never inside an AI assistant. If a payment looks wrong, email us with the reservation ID.

To see, correct or delete the data we hold about you, email us. Read how we handle it in our Privacy Policy and Terms.

Restaurant partners can reach us at the same address for help with their account or reservations.